Team & Culture

team & culture

Where We Started... and Where We are Today.

about us

What sets us apart.

Since 2008, Spitfire Communications has set itself apart from the industry by prioritizing employee-centric communications with measurable results. Our founder, Jessica Palazzo, took a chance on her passion and assembled a team of high-performing account managers, top designers, experienced web developers, supported by a team of vetted partners to create the best client experience possible. Spitfire is a full-service communications agency dedicated to engaging recruits, employees, and retirees. Through the creative fires of our dedicated team, we are committed to helping our clients attract and retain the best talent.

Meet Our Team

Our team of strategists and creatives is passionate about transforming communication into meaningful results. The collaborative work we do drives us to provide high-quality services and to make new clients long-term customers.

Jessica Palazzo

Founder & President

Karen Scattergood

Account & Sales Executive

Sheila Eckhardt

Senior Account Manager

Kim Conforti

Senior Account Manager

Richelle Waron

Account Manager

Lori Barger

Account Manager

Gonmit Sehmbi

Account Manager

Diana Stutz

Designer / Developer / IT Coordinator

Jocelyn Herrick

Senior Designer

Laura Dechaine

Senior Designer

Erica Trenholm

Designer

Christie Widman

Marketing and Operations Manager

Our Values

As a company, we aren’t just looking for challenges, but also opportunities to exceed expectations and make a lasting positive impact in an organization’s internal employee culture. Collaboration, individual accountability, excellent customer service, and a desire to build strong relationships are key to our success.

We are rockstars at what we do and have fun doing it.
  • Strive

    Continuously learn and improve.

  • Innovative

    Challenge existing practices and seek improved solutions

  • Fun

    Have and create an inspiring and enjoyable work environment.

  • Respect

    Be helpful, kind and considerate.

  • Proactive

    Think and engage actively to get ahead of tasks.

  • Teamwork

    Collaborate authentically to reach common goals.

  • Integrity

    Deliver on commitments with honesty and accuracy.

  • Empowered

    Be creative, decisive and inspired to lead with work-life balance.